SHIPPING AND REFUNDS

SHIPPING                                                                                                             We ship all over the world, normally by post. if you live in a country where the post cannot be trusted, or for any other reason, and therefor want shipping with special carrier, please contact us on info@kolormondo.com for a quote for this.

Normally, goods leave our warehouse within 2 days from the order.

Our aim is to charge  as accurately as possible for shipping costs, it is therefor based on the weight of the products.

REFUNDS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@kolormondo.com.

Sale items (if applicable)
REFUNDS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kolormondo.com and send your item to: Kolormondo AB, Aspbacksv 5, 61991 Trosa, Sweden.

To return your product, you should mail your product to: Kolormondo AB, Aspbacksv 5, 61991 Trosa, Sweden

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.